Privacy policy

Privacy Policy

This Privacy Policy describes how MOANA (“we”, “us”, or “our”) collects, uses and discloses your personal information when you visit or make a purchase from https://moanabikini.com (the “Site”).

1. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone and cookies installed on your device.

As you browse the Site, we also collect information about:

  • the pages or products you view

  • the websites or search terms that referred you

  • how you interact with the Site

We refer to this automatically collected information as Device Information.

We collect Device Information using technologies such as:

Cookies – small data files stored on your device
Log files – track actions on the Site and collect IP address, browser type, ISP and timestamps
Web beacons / tags / pixels – used to record browsing behaviour on the Site

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you including:

  • Name

  • Billing and shipping address

  • Payment details

  • Email address

  • Phone number

We refer to this information as Order Information.

When we talk about Personal Information in this Privacy Policy, we mean both Device Information and Order Information.

2. How We Use Your Personal Information

We use the Order Information we collect to:

  • process and fulfil orders

  • arrange shipping and delivery

  • provide invoices and order confirmations

  • communicate with you

  • screen orders for potential fraud or risk

Where permitted, we also use this information to:

  • send marketing communications

  • inform you about new products, offers and updates

We use Device Information to:

  • help screen for fraud or security risks

  • improve and optimise our website

  • generate analytics about how customers browse and interact with the Site

3. Marketing Communications

Where you have provided consent, or where we have a lawful basis to do so, we may send you marketing communications about our products, services and promotions.

These communications may include:

  • email marketing

  • SMS marketing

  • promotional offers

  • product updates

You can opt out of marketing communications at any time by:

  • clicking the unsubscribe link in our emails

  • following opt-out instructions in SMS messages

  • contacting us at info@moanabikini.com

If you are located in regions such as the EEA or UK, you have the right to object to direct marketing at any time.

4. Sharing Your Personal Information

We share your Personal Information with trusted third parties to help us operate our business and provide services to you.

For example:

Shopify – powers our ecommerce platform
Payment providers – process secure payments
Shipping providers – deliver your orders
Analytics providers (such as Google Analytics) – help us understand how customers use the Site

You can read how Google uses your data here:
https://www.google.com/intl/en/policies/privacy/

We may also share Personal Information when required to comply with applicable laws, regulations or legal requests.

5. Shopify Hosting & Payments

Our store is hosted on Shopify Inc., which provides the online ecommerce platform that allows us to sell our products and services.

Your data is stored through Shopify’s secure data storage, databases and applications.

If you choose a direct payment gateway to complete your purchase, Shopify stores your credit card data encrypted through the Payment Card Industry Data Security Standard (PCI-DSS).

Payment data is stored only as long as necessary to complete the transaction.

For more information:

Shopify Terms of Service
https://www.shopify.com/legal/terms

Shopify Privacy Policy
https://www.shopify.com/legal/privacy

6. Cookies & Tracking Technologies

We use cookies and similar technologies to improve your browsing experience and understand how our website is used.

Examples include:

  • _session_id – stores session information

  • _shopify_visit – tracks site visits

  • _shopify_uniq – counts visits by individual users

  • cart – stores cart contents

  • _secure_session_id – secure session identifier

  • storefront_digest – used when stores are password protected

  • PREF – Google tracking cookie

You can choose to disable cookies through your browser settings.

7. Text Messaging Data

If you opt into SMS marketing, we may use cookies and related technologies to track cart activity and send checkout reminders.

Text messaging opt-in data and consent will never be shared with third parties for marketing purposes.

8. Data Security

We take reasonable precautions and follow industry best practices to protect your personal information from loss, misuse, unauthorised access, disclosure, alteration or destruction.

Sensitive information such as payment data is encrypted using SSL technology and AES-256 encryption.

Although no method of transmission over the Internet is 100% secure, we follow PCI-DSS requirements and industry security standards.

9. Third-Party Websites

Our Site may contain links to external websites. Once you leave our Site, you are no longer governed by this Privacy Policy.

We encourage you to review the privacy policies of any third-party sites you visit.

10. Age of Consent

By using this Site, you confirm that you are at least the age of majority in your state or country of residence, or that you have given consent for your minor dependents to use this Site.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, operational requirements or legal obligations.

Changes take effect immediately upon being posted on the Site.

If our business is acquired or merged with another company, your information may be transferred to the new owners so we may continue providing products and services to you.

12. Your Rights

Depending on your location, you may have rights relating to your personal information including:

  • accessing your personal data

  • correcting inaccurate data

  • requesting deletion of your data

  • objecting to processing for marketing purposes

To exercise these rights, please contact us using the details below.

Contact Information

If you would like to:

  • access, correct or delete your personal information

  • make a complaint

  • request more information about our privacy practices

Please contact our Privacy Compliance Officer:

Email: info@moanabikini.com

Mail:
MOANA
Privacy Compliance Officer
2 / 51 Township Drive
Burleigh Heads QLD 4220
Australia